Clients of SSKB gain access to our expert Client Solutions Team who are on hand to assist with all enquiries and provide industry-leading advice on effective strata management solutions.
Our Client Solutions Team have a range of communication methods to ensure the right fit for every owner.
Today, people are constantly multitasking whether it be at work or home. SSKB has adapted our Client Solutions Team to better align with the busy lives of our lot owners. We have recently introduced a live chat function on our website to allow your questions to be answered instantly.
If you have a question regarding levies, certificate requests, maintenance queries, pet applications, document and insurance requests or anything in between, our Client Solutions Team can give you a quick response. We can send links to any forms you may require quick and easily. Visit www.sskb.com.au to test out our new live chat function today.
Many of our clients build strong working relationships with our Client Solutions Team via phone conversations. You can request to speak to your regular client solutions member which ensures all your queries are known by the same member and can allow for a quick and easy conversation.
We offer access to first-hand information regarding your property’s affairs and our expert team solve 94% of owner queries on the spot.
If you prefer more traditional methods of communication, you can contact our Client Solutions Team via email at firstname.lastname@example.org. This means you can easily refer to the responses to your questions if need be.
Having a dedicated team to assist clients with their queries allows your Community Manager and Assistant Community Manager to spend more time providing community management services that will make a positive difference to your strata community.
If you have a question you would like answered on the spot use the contact details below:
Call: (07) 5504 2000
Use our live chat function at www.sskb.com.au
Visit us: 10 Frigo Court, Bundall.